Attention to all customers:
When ordering from the on-line store there is some shipping information that you must be aware of. Any product that is ordered and requested to be delivered on a Saturday runs the chance of not arriving or not being there on time, due to trucking company/delivering and the holiday season. Also, when ordering for delivery on a Saturday realize the cost is approximately $20-$30 more than if received on Friday. When ordering we have no control over the weather and if the delivery company stops working/ suggests that we should not ship that day or your package gets stuck in one location due to bad weather we are sorry for the inconvenience.
If ordering a cake or cupcakes to be shipped, you the purchaser are responsible for the cake once it leaves A&J Bakery. We are not responsible for the cake arriving to your home and looking like someone sat on it. We take all precaution to prevent that with labels on the boxes but that is in the end the shipping companies responsibility. Please do not let any of this information stop you from ordering 1 out of every 10 cakes might not make it and the rest will get to your destination with little to no damage.
We as a company will try to get every product that you pay for to you on the desired date and all in one piece. If for any reason you are unsatisfied with how the product arrives to you or if it arrives late please contact us for further instructions on how to go from there. Our company policy is that if something arrives damaged due to shipping then you must take it up with the shipping company. If the incorrect items are received then the whole order needs to be resent to the bakery address and you will be credited for your order total once we receive the items(within 7 days).